Web viewer not show images

I am radiologt,new for Orthanc,just try to install Orthanc OrthancInstaller-Win32-18.5.0 (win10) no error during install & after upload the images test no image shows in the viewer how to slove this

part of the log shows E0511 19:31:47.821864 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement

E0511 19:31:47.906389 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement

E0511 19:31:47.985024 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement

E0511 19:31:48.388100 PluginsManager.cpp:164] Cannot decode image using GDCM: Unsupported output photometric interpretation

E0511 19:31:48.969268 PluginsManager.cpp:164] Cannot decode image using GDCM: Unsupported output photometric interpretation

E0511 19:31:49.106959 PluginsManager.cpp:164] Cannot decode image using GDCM: Unsupported output photometric interpretation

E0511 19:31:49.191093 PluginsManager.cpp:164] Cannot decode image using GDCM: Unsupported output photometric interpretation

E0511 19:31:49.206876 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement

E0511 19:31:49.238110 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement

Thank inadvance

Vinij

1526043510325.jpg

Hello,

Please could you check whether the image shows correctly using the Orthanc Web viewer (not the Osimis Web viewer)?

You’ll have to go down to the “series” level in order to find the button to open the Orthanc Web viewer:

HTH,
Sébastien-

Also no image shows after click the button “Orthanc Web viewer” (another PC at my home win7).

Part of log
E0512 09:24:42.767666 PluginsManager.cpp:164] Cannot decode image using GDCM: Unsupported output photometric interpretation E0512 09:24:42.772666 PluginsManager.cpp:164] Cannot decode image using GDCM: Unsupported output photometric interpretation E0512 09:24:42.783667 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement E0512 09:24:42.855671 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement

Vinij

1526092529889.jpg

Hello,

The following error is produced by the Osimis Web viewer, not by the Orthanc Web viewer:

E0512 09:24:42.783667 PluginsManager.cpp:164] (ImageController) std::exception SQLite: Cannot run a cached statement

Please could you provide a full log, using exclusively the Orthanc Web viewer, in “–verbose” mode?
http://book.orthanc-server.com/faq/log.html

IMHO, your issue reflects an unsupported image. Please send us a (possibly anonymized) sample DICOM image so that we can provide further support.

Regards,
Sébastien-

Are you doing any compression? i have seen the seam error with corrupt compression.

All the images are send from clearcanvas ws in the same pc,I donot do any thing about compression (no problem look with cleacanvas) & as try to use command by follow http://book.orthanc-server.com/faq/log.html (as attach figers,not sure is it correct due to no configuration file in configuration directory so I change configuraion file name tobe orthanc.json) however no any thing chang in the log in C:\temp

1526190587823.jpg

1526190650336.jpg

Orthanc.log.20180513-113658.4692 (4.72 KB)

Sample of dicom file download from Orhanc

47e62b89-b6e3e7f7-5bc0fdc2-ff69fad6-1c55681f.zip (906 KB)

Hello,

Your file works properly with Orthanc Web viewer, as shown in this screenshot:

There is obviously an issue with your installation. I suggest you to uninstall Orthanc, to remove the "C:\OrthancStorage" folder, and to retry with a fresh installation of Orthanc.

HTH,
Sébastien-

Yesterday I try to uninstall & install many times,however unfortunately,not suceed,the result remain no images showed & today I try with my pc(winn 10) also the same result

เมื่อ วันศุกร์ที่ 11 พฤษภาคม ค.ศ. 2018 20 นาฬิกา 02 นาที 15 วินาที UTC+7, Vinij เขียนว่า:

This thread is a duplicate of:
https://groups.google.com/d/msg/orthanc-users/6E-M12E7KiI/ADS_0-ZfCQAJ

Same log.

As a consequence, I lock this thread.

This issue is now solved in the Osimis installer 18.5.2:
https://www.orthanc-server.com/download-windows.php

HTH,
Sébastien-