The -echo has failed

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1

Hi.
I ve read all mails about this problem.

i have a efilm (working fine but now uninstalled)and i want to change it with orthanc.

I tried to connect to remote server, but i had this error when I tried echo or search.

i checked all, ip, port, aetitle, firewall, anti virus.

the same problem I had with clearcanvas.

I don´t know what thing to do.

thanks

2

Hello, I assume you're talking about a DICOM C-ECHO.

I tried to connect to remote server, but i had this error when I
tried echo or search.

You don't mention C-MOVE operations (sending or retrieving data). Does
this work? (I'll assume it doesn't.)

i checked all, ip, port, aetitle, firewall, anti virus.

If you've checked all of these things then you should probably look at
exactly what's going on at the network-level. Use tcpdump to capture
traffic when attempting the C-ECHO and either analyze it with Wireshark
or post it here for us to take a look. Make sure you don't leak any
sensitive data in the capture (you can use Wireshark to extract just
the relevant data streams if necessary).

3

Hello,

Check out the dedicated troubleshooting guide and provide all the required information:
http://book.orthanc-server.com/faq/dicom.html

Sébastien-