I just finished installing Win64-20.1.0 Orthanc and when I Query/Retrieve another node for a study, it finds it, but I'm not able to receive it back on my local server. I go through all the submenus without errors, but when I go back to Lookup for the study is not in the database.. Menu JOBS shows a success in the job.
Any ideas... see attachments
Thank You
Tom
Orthanc.log.txt (7.03 KB)
orthanc.json (20.6 KB)
Hi, Tomas!
Can you run Orthanc with the --verbose and --trace flags and then send us again the logs that’ll be generated then?
The logs you attached shows but an error in a plugin. It shows lots successful C-MOVE’s, but just one error. And it happens in a plugin.
The error says something (either you or a plugin) tried to access a nonexistent item. That’s what we’ll try to understand.
That said, a list of plugins you have installed and functioning would be of great help. Note that because Orthanc can be configured to load plugins from a directory, the most sure fire way here is to access the explorer interface and take a screenshot of the plugins that can be found in the /app/explorer.html#plugins link (top left in the main interface).
Hope this helps. Let me know if you need further assistance.
Best,
Luiz