I have orthanc installed on a computer with Windows 7. When I search for a specific patient with the option of Q / R, the system gets it but when I try to bring the images of that patient a window appears indicating that it is bringing the images and does nothing plus. From that moment I can not do more searches and it is only reset if I restart the computer.
I have orthanc installed on a computer with Windows 7. When I search
for a specific patient with the option of Q / R, the system gets it
but when I try to bring the images of that patient a window appears
indicating that it is bringing the images and does nothing plus. From
that moment I can not do more searches and it is only reset if I
restart the computer.
A few questions:
- Are you trying to Q/R from that Orthanc instance with another DICOM
SCU or from another DICOM SCP with that Orthanc instance? (I'll assume
the latter for now).
- What UI are you referring to? (I'll assume the Orthanc explorer)
- If you think that's relevant, what's the other DICOM node/modality?
- Are there any gateway devices between them that might block traffic?
- Is your OS firewall correctly configured?
Given these assumptions, we can maybe guess that a firewall on the
network path or on your Windows box is blocking TCP connections on the
DICOM port of Orthanc (4242 by default).
Explanation: Q/R works with C-FIND/C-MOVE, and C-MOVE itself is a
request for the other party to perform a reverse C-STORE in that case,
so you need to be able to receive inbound connections.