I’m a little familiar with that. We no longer have an account though. There is quite a bit of configuration that has to be setup correctly on both ends (in the AMBRA Control Panel Setups for the Gateways (i.e the IP, the ports (104 and 4006 by default for AMBRA, and a slew of others like verify_calling_ae, use_all_transfer_syntaxes, transcode_gdcm, etc. In addition, you need to check to make sure all of the used ports are open to the gateway (firewalls). And also Destinations. There is a setting for Q/R support under destinations. There is information in the AMBRA Gateway guide.
Is this the error you are getting ?
AMBRA
2020-08-24 19:13:01,171 [90] INFO DicomGrid.DicomClients.MyDicomCMoveClient - Executing STUDY level, STUDY ROOT MyDicom C-MOVE request to ORTHANC-TEST at 111.111.111.11:4545 with Calling AE Title: TEST-ADHOC and move-to AE Title: TEST-ADHOC for Study Uid: 1.3.6.1.4.1.34692.190280939648420613924105055404154243408 2020-08-24 19:13:01,173 [ORTHANC-TEST Initiator ACSE In Box Thread] INFO DicomGrid.DicomClients.MyDicomCMoveClient - Move completed: Status: UnableToProcess Study Uid: 1.3.6.1.4.1.34692.190280939648420613924105055404154243408 2020-08-24 19:13:04,235 [STP harvester.retrieveclient Thread #1] DEBUG DicomGrid.DicomClients.RetrieveClient - Checking for image count retrieved for study UID: 1.3.6.1.4.1.34692.190280939648420613924105055404154243408 2020-08-24 19:13:04,235 [STP harvester.retrieveclient Thread #1] INFO DicomGrid.DicomClients.RetrieveClient - 0 images previously in Storage folder, 0 of 222 images currently in Storage folder for study UID: 1.3.6.1.4.1.34692.190280939648420613924105055404154243408 2020-08-24 19:13:04,235 [STP harvester.retrieveclient Thread #1] INFO DicomGrid.DicomClients.RetrieveClient - No images retrieved for study UID: 1.3.6.1.4.1.34692.190280939648420613924105055404154243408. Setting status to ‘F’ for job Id b60745d9-06b7-47ce-bef6-d9ddb5084be4 and will not retry. Error received: Study retrieve for UID: 1.3.6.1.4.1.34692.190280939648420613924105055404154243408 returned error status UnableToProcess. 2020-08-24 19:13:04,236 [STP harvester.retrieveclient Thread #1] INFO DicomGrid.Common.Web.ServiceProxy - Sending retrieve job Status: [F] for Job ID: [b60745d9-06b7-47ce-bef6-d9ddb5084be4]
ORTHANC
I0824 19:13:01.171462 main.cpp:307] Incoming Move request from AET TEST-ADHOC on IP 111.111.111.11, calling AET ORTHANC-TEST
W0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:313] Move-SCU request received for AET “TEST-ADHOC”
I0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:321] (0008,0020) StudyDate =
I0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:321] (0008,0030) StudyTime =
I0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:321] (0008,0050) AccessionNumber =
I0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:321] (0008,0052) QueryRetrieveLevel = STUDY
I0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:321] (0008,0054) RetrieveAETitle = TEST-ADHOC
I0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:321] (0020,000d) StudyInstanceUID = 1.3.6.1.4.1.34692.190280939648420613924105055404154243408
I0824 19:13:01.171462 OrthancMoveRequestHandler.cpp:321] (0020,0010) StudyID =
E0824 19:13:01.172892 OrthancException.h:76] Bad request: C-MOVE request matching no resource stored in Orthanc
E0824 19:13:01.172892 MoveScp.cpp:198] IMoveRequestHandler Failed: Bad request
I0824 19:13:01.173904 CommandDispatcher.cpp:919] DUL Peer Requested Release
I0824 19:13:01.173904 CommandDispatcher.cpp:926] Association Release
ORTHANC Config:
// The list of the known DICOM modalities “DicomModalities” : { “TEST-GATEWAY” : [ “TEST-ADHOC”, “111.111.111.11”, 4006 ]
I’d have to know more about the setup, but it looks like your gateway is running on 111.111.111.11:4006. Orthanc itself is probably is on 111.111.111.11:4545. It could just be a firewall setting. I presume that you have Orthanc setup as a Destination also in Ambra ?