installation issue

Hello,

I am helping someone to get Othanc installed (OrthancInstaller-Win64-21.exe) on a Windows 10, I have uninstalled the previous version 19.6 and tried to install the othanc version 21 but I run into a error, it says " othanc 19.6.2 already installed, please uninstall it before running this installer, were as othanc 19.6.2 is completely uninstalled from the computer.

Hi,

Here’s the installer code that checks for a previous install: https://bitbucket.org/osimis/orthanc-builder/src/49443de2419f69178c2995e3101e6ddc32d0df8e/WindowsInstaller/Installer.innosetup#lines-95

So, you might want to try to delete this key in regedit:

image.png

HTH

Alain

Hello Alain,

Thank you for your email, that really helped and I was able to install the new version, thanks once again.

image.png