Getting error while trying to perform GET request to download DICOM file

I was able to connect to my Orthac server and was able to successfully get the patient id, instance id, study, series id. However when I try to get the dicom file using the URL: https://hostname/instances/b7fb1fb4-142e5a15-333ae197-298b1626-11f8833b/file
I am encountering the following error.

httpx.HTTPError: HTTP code: 500, with content: {
   "HttpError" : "Internal Server Error",
   "HttpStatus" : 500,
   "Message" : "Error in the plugin implementing a custom storage area",
   "Method" : "GET",
   "OrthancError" : "Error in the plugin implementing a custom storage area",
   "OrthancStatus" : 32,
   "Uri" : "/instances/b7fb1fb4-142e5a15-333ae197-298b1626-11f8833b/file"
}

Thanks

Hi,

Have you checked your logs ?

BR,

Alain