Version. 23.5.1 could not start service Orthanc caused by an error

General
1

Hello,
the service wont start after upgrade from 23.2.1 to 23.5.1
Here the attachment of the log file:
W0525 14:29:37.116565 main.cpp:2034] Orthanc version: 1.12.0
W0525 14:29:37.117564 OrthancConfiguration.cpp:108] Scanning folder “Configuration” for configuration files
W0525 14:29:37.117564 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\azure.json”
W0525 14:29:37.118564 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\delayed-deletion.json”
W0525 14:29:37.118564 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\dicomweb.json”
W0525 14:29:37.119564 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\housekeeper.json”
W0525 14:29:37.126713 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\indexer.json”
W0525 14:29:37.127673 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\mysql.json”
W0525 14:29:37.127673 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\odbc.json”
W0525 14:29:37.128672 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\orthanc-explorer-2.json”
W0525 14:29:37.128672 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\orthanc.json”
W0525 14:29:37.130671 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\postgresql.json”
W0525 14:29:37.130671 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\serve-folders.json”
W0525 14:29:37.131672 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\stone-webviewer.json”
W0525 14:29:37.132672 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\tcia.json”
W0525 14:29:37.132672 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\transfers.json”
W0525 14:29:37.133672 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\webviewer.json”
W0525 14:29:37.133672 OrthancConfiguration.cpp:57] Reading the configuration from: “Configuration\worklists.json”
W0525 14:29:37.404672 main.cpp:911] Loading plugin(s) from: C:\Program Files\Orthanc Server\Plugins
W0525 14:29:37.406673 PluginsManager.cpp:261] Registering plugin ‘connectivity-checks’ (version 1.12.0)
W0525 14:29:37.407672 PluginsManager.cpp:261] Registering plugin ‘delayed-deletion’ (version 1.12.0)
W0525 14:29:37.408672 PluginsManager.cpp:157] DelayedDeletion - plugin is loaded but disabled (check your “DelayedDeletion.Enable” configuration)
W0525 14:29:37.410672 PluginsManager.cpp:261] Registering plugin ‘housekeeper’ (version 1.12.0)
W0525 14:29:37.410672 PluginsManager.cpp:157] Housekeeper plugin is initializing
W0525 14:29:37.410672 PluginsManager.cpp:157] Housekeeper plugin is disabled by the configuration file
W0525 14:29:37.411672 PluginsManager.cpp:261] Registering plugin ‘volview’ (version 1.1)
W0525 14:29:37.412672 PluginsManager.cpp:261] Registering plugin ‘stone-webviewer’ (version 2.5)
W0525 14:29:37.414672 PluginsManager.cpp:261] Registering plugin ‘worklists’ (version 1.12.0)
W0525 14:29:37.414672 PluginsManager.cpp:157] Sample worklist plugin is initializing
W0525 14:29:37.414672 PluginsManager.cpp:157] The database of worklists will be read from folder: C:/worklists/PIPPO
W0525 14:29:37.416673 PluginsManager.cpp:261] Registering plugin ‘multitenant-dicom’ (version 1.12.0)
W0525 14:29:37.419704 PluginsManager.cpp:261] Registering plugin ‘authorization’ (version 0.5.2)
W0525 14:29:37.419704 PluginsManager.cpp:157] Initializing the authorization plugin
W0525 14:29:37.420672 PluginsManager.cpp:157] No section “Authorization” in the configuration file, the authorization plugin is disabled
W0525 14:29:37.425713 PluginsManager.cpp:261] Registering plugin ‘Azure Blob Storage’ (version 2.1.2)
W0525 14:29:37.426711 PluginsManager.cpp:157] Azure Blob Storage plugin is initializing
W0525 14:29:37.426711 PluginsManager.cpp:157] Azure Blob Storage: no “AzureBlobStorage” section found in configuration, plugin is disabled
W0525 14:29:37.427672 PluginsManager.cpp:261] Registering plugin ‘dicom-web’ (version 1.13)
W0525 14:29:37.428672 PluginsManager.cpp:157] URI to the DICOMweb REST API: /dicom-web/
W0525 14:29:37.429672 PluginsManager.cpp:157] DICOMWeb PublicRoot: /dicom-web/
W0525 14:29:37.429672 PluginsManager.cpp:157] URI to the WADO-URI API: /wado
W0525 14:29:37.430673 PluginsManager.cpp:261] Registering plugin ‘orthanc-explorer-2’ (version 0.6.0)
W0525 14:29:37.431673 PluginsManager.cpp:157] Root URI to the Orthanc-Explorer 2 application: /ui/
E0525 14:29:37.433673 PluginsManager.cpp:256] Plugin ‘orthanc-explorer-2’ already registered
W0525 14:29:37.433673 PluginsManager.cpp:211] Unregistering plugin ‘Azure Blob Storage’ (version 2.1.2)
W0525 14:29:37.433673 PluginsManager.cpp:157] Azure Blob Storage plugin is finalizing
W0525 14:29:37.434673 PluginsManager.cpp:211] Unregistering plugin ‘authorization’ (version 0.5.2)
W0525 14:29:37.434673 PluginsManager.cpp:211] Unregistering plugin ‘connectivity-checks’ (version 1.12.0)
W0525 14:29:37.434673 PluginsManager.cpp:211] Unregistering plugin ‘delayed-deletion’ (version 1.12.0)
W0525 14:29:37.434673 PluginsManager.cpp:211] Unregistering plugin ‘dicom-web’ (version 1.13)
W0525 14:29:37.434673 PluginsManager.cpp:211] Unregistering plugin ‘housekeeper’ (version 1.12.0)
W0525 14:29:37.434673 PluginsManager.cpp:157] Housekeeper plugin is finalizing
W0525 14:29:37.434673 PluginsManager.cpp:211] Unregistering plugin ‘multitenant-dicom’ (version 1.12.0)
W0525 14:29:37.435672 PluginsManager.cpp:211] Unregistering plugin ‘orthanc-explorer-2’ (version 0.6.0)
W0525 14:29:37.435672 PluginsManager.cpp:211] Unregistering plugin ‘stone-webviewer’ (version 2.5)
W0525 14:29:37.435672 PluginsManager.cpp:211] Unregistering plugin ‘volview’ (version 1.1)
W0525 14:29:37.435672 PluginsManager.cpp:211] Unregistering plugin ‘worklists’ (version 1.12.0)
W0525 14:29:37.435672 PluginsManager.cpp:157] Sample worklist plugin is finalizing
E0525 14:29:37.435672 main.cpp:2091] Uncaught exception, stopping now: [Error while using a shared library (plugin)] (code 25)
W0525 14:29:37.435672 main.cpp:2122] Orthanc has stopped

2

Hi,

Check your plugins folder, it seems there are 2 .dll files for OE2.

HTH,

Alain

1 Like
3

It works! Thanks a lot.