There is a DICOM web plugin error when attempting to get and transcode images of studies

General
1

Hi,

After uploading the study and attempting to retrieve studies for the viewer using the URL below, an error is returned.

URL:- http://localhost:8042/dicom-web/studies/1.3.6.1.4.1.19291.2.1.1.2565124483075100002/series/1.3.12.2.1107.5.1.4.48545.30050006050809295065500001382/instances/1.3.12.2.1107.5.1.4.48545.30050006050809295065500001376/frames/1042

ERROR:-
{
“HttpError” : “Internal Server Error”,
“HttpStatus” : 500,
“Message” : “Error encountered within the plugin engine”,
“Method” : “GET”,
“OrthancError” : “Error encountered within the plugin engine”,
“OrthancStatus” : 1,
“Uri” : “/dicom-web/studies/1.3.6.1.4.1.19291.2.1.1.2565124483075100002/series/1.3.12.2.1107.5.1.4.48545.30050006050809295065500001382/instances/1.3.12.2.1107.5.1.4.48545.30050006050809295065500001376/frames/1042”
}

Orthanc Log:-
E0526 12:37:14.045883 OrthancException.cpp:61] Not implemented yet: Cannot transcode image
E0526 12:37:14.045988 PluginsErrorDictionary.cpp:100] Exception inside the plugin engine: Error encountered within the plugin engine

Thanks,
Mehul Patel

2

Hi Mehul,

Do not hesitate to share an anoymized DICOM file such that we can investigate the issue.

Best regards,

Alain.

3

Hi,

Thank you.

We identified the study type as Positron Emission Tomography Image Storage. Does this support Orthanc, or do we need to make any configurations?

Best regards,
Mehul

4

Hello,

Yes, PET images are fully supported by Orthanc out of the box.

As indicated by Alain, please share sample DICOM files if you expect support from the community.

Kind Regards,
Sébastien-