Retrieve in orthanc explorer 2

Hi
I have recently setup orthanc (ubuntu)
and using orthanc explorer 2 as main web interface.
I can query studies from other modalities
I can also push studies to other modalities
But I cannot simply retrieve any studies.
Whenever I click on retrieve button, it simple doesn’t do anything.
Weirder part is, I can do retrieve in legacy ui just fine.
I checked log and configuration file but cannot come up with anyway to solve this weird problem.
Let me know if anyone has idea.

Thanks in advance.

Hi,

Could you share your configuration file?
Could you share more details about your configuration, e.g the version you are using?

Thanks,

I had one more idea, I have another very similar setup orthanc server with working retrieve which uses orthanc explorer 2 v 1.70.
So I have downgraded from v1.8.1 and now it works flawlessly.
I am not sure it’s because version difference or plugin file had additional text ‘-ubuntu’ in the name.
Orthanc version is v1.12.2
If needed I can add more configuration file but i only added minimum of explorer 2 configuration into the default config file (of course default config file was adjusted to a specific server setup).

The latest OrthancExplorer 2 versions should be used with Orthanc 1.12.5 (or 1.12.7) to support C-Get AND C-Move for retrieve.