# not able to store images in NAS storage

**URL:** https://discourse.orthanc-server.org/t/not-able-to-store-images-in-nas-storage/2203
**Category:** Google Groups archive
**Created:** [November 25, 2020, 5:31am UTC](https://discourse.orthanc-server.org/t/not-able-to-store-images-in-nas-storage/2203 "2020-11-25T05:31:48Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![avinash\_ranjan1](https://discourse.orthanc-server.org/letter_avatar_proxy/v4/letter/a/a587f6/32.png) [@avinash\_ranjan1](https://discourse.orthanc-server.org/u/avinash_ranjan1)
#### Post date: [November 25, 2020, 5:31am UTC](https://discourse.orthanc-server.org/t/not-able-to-store-images-in-nas-storage/2203/1 "2020-11-25T05:31:48Z")

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HI,

I am trying to store images of orthanc in NAS storage which is already mounted with my linux machine. I am getting below error message while restarting the orthanc service.

systemctl status orthanc  
● orthanc.service - LSB: Orthanc init script  
Loaded: loaded (/etc/init.d/orthanc; generated)  
Active: active (exited) since Wed 2020-11-25 04:55:34 UTC; 9s ago  
Docs: man:systemd-sysv-generator(8)  
Process: 10382 ExecStop=/etc/init.d/orthanc stop (code=exited, status=0/SUCCESS)  
Process: 10390 ExecStart=/etc/init.d/orthanc start (code=exited, status=0/SUCCESS)

Nov 25 04:55:34 smvapp systemd[1]: Starting LSB: Orthanc init script…  
Nov 25 04:55:34 smvapp systemd[1]: Started LSB: Orthanc init script.

Please help me to get rid of this error message.

Regards,  
Avinash Ranjan

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### Author: ![Terry\_Hauschulz](https://discourse.orthanc-server.org/letter_avatar_proxy/v4/letter/t/91b2a8/32.png) [@Terry\_Hauschulz](https://discourse.orthanc-server.org/u/Terry_Hauschulz)
#### Post date: [November 25, 2020, 5:43am UTC](https://discourse.orthanc-server.org/t/not-able-to-store-images-in-nas-storage/2203/2 "2020-11-25T05:43:50Z")

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HI Avinash, I had this issue on a windows machine so I hope this might help you. On my windows machine I had to run the orthanc service with the proper login or user the had permissions to access the NAS. Even though the PC could map and access the NAS, Orthanc could not until the service had the right permissions.  
Regards,  
Terry

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### Author: ![avinash\_ranjan1](https://discourse.orthanc-server.org/letter_avatar_proxy/v4/letter/a/a587f6/32.png) [@avinash\_ranjan1](https://discourse.orthanc-server.org/u/avinash_ranjan1)
#### Post date: [November 25, 2020, 5:59am UTC](https://discourse.orthanc-server.org/t/not-able-to-store-images-in-nas-storage/2203/3 "2020-11-25T05:59:25Z")

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Hi,

I tried with sudo command as well but still getting the same error message. I have complete access of my NAS storage also.

Regards,  
Avinash Ranjan

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### Author: ![jodogne](https://discourse.orthanc-server.org/user_avatar/discourse.orthanc-server.org/jodogne/32/1511_2.png) [@jodogne](https://discourse.orthanc-server.org/u/jodogne)
#### Post date: [November 25, 2020, 6:12am UTC](https://discourse.orthanc-server.org/t/not-able-to-store-images-in-nas-storage/2203/4 "2020-11-25T06:12:53Z")

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If you expect support from this forum, carefully follow the following page of the Orthanc Book, and provide your full logs in “–verbose” mode as well as your configuration files:  
[https://book.orthanc-server.com/users/support.html](https://book.orthanc-server.com/users/support.html)