# log-level tool not available

**URL:** https://discourse.orthanc-server.org/t/log-level-tool-not-available/3316
**Category:** Google Groups archive
**Created:** [March 16, 2023, 11:42am UTC](https://discourse.orthanc-server.org/t/log-level-tool-not-available/3316 "2023-03-16T11:42:24Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Matt\_Sherwood](https://discourse.orthanc-server.org/letter_avatar_proxy/v4/letter/m/8797f3/32.png) [@Matt\_Sherwood](https://discourse.orthanc-server.org/u/Matt_Sherwood)
#### Post date: [March 16, 2023, 11:42am UTC](https://discourse.orthanc-server.org/t/log-level-tool-not-available/3316/1 "2023-03-16T11:42:24Z")

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New to Orthanc. I installed on Ubuntu 20.04 and have been having a few issues when sending long (90min) studies containing many fMRI’s. Many sequences will transfer then it will fail mid-way through. I have been trying to change the log level to trace-dicom and verbose; however, when I run “curl -X PUT [http://localhost:8042/tools/log-level](http://localhost:8042/tools/log-level) -d “verbose”” I get an http error not found. When I explore the localhost under tools I do not have log-level, log-level-dicom, etc. Anyone know what is wrong?

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### Author: ![sdscotti](https://discourse.orthanc-server.org/user_avatar/discourse.orthanc-server.org/sdscotti/32/2563_2.png) [@sdscotti](https://discourse.orthanc-server.org/u/sdscotti)
#### Post date: [March 16, 2023, 1:19pm UTC](https://discourse.orthanc-server.org/t/log-level-tool-not-available/3316/2 "2023-03-16T13:19:25Z")

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For changing from the CLI using curl, you might need to use something like this, depending upon you BASIC AUTH settings and certificates:

e.g. The -k option, curl manual page: [https://man7.org/linux/man-pages/man1/curl.1.html](https://man7.org/linux/man-pages/man1/curl.1.html)

http or https depending upon whether or not you are using an SSL of some type.

curl -k -H “Authorization: Basic xxxx” -X PUT [https://localhost:8042/tools/log-level](https://localhost:8042/tools/log-level) -d “verbose”

or maybe also:

curl -k -X PUT [https://user:pass@localhost:8042/tools/log-level](https://user:pass@localhost:8042/tools/log-level) -d “verbose”

Also, if you use the Explorer 2 interface for Orthanc, there is an option there under the “Settings” menu in the sidebar to change the log level via the GUI there.

See: [https://book.orthanc-server.com/plugins/orthanc-explorer-2.html?highlight=explorer](https://book.orthanc-server.com/plugins/orthanc-explorer-2.html?highlight=explorer)

If it is failing part way through, having the log will help.

There are other suggestions here:

[https://book.orthanc-server.com/users/support.html?highlight=asking%20help](https://book.orthanc-server.com/users/support.html?highlight=asking%20help)

Stephen D. Scotti, M.D.

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### Author: ![jodogne](https://discourse.orthanc-server.org/user_avatar/discourse.orthanc-server.org/jodogne/32/1511_2.png) [@jodogne](https://discourse.orthanc-server.org/u/jodogne)
#### Post date: [March 16, 2023, 4:32pm UTC](https://discourse.orthanc-server.org/t/log-level-tool-not-available/3316/3 "2023-03-16T16:32:32Z")

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Hello,

In Ubuntu 20.04 (codename “focal”), the official package comes with Orthanc 1.5.8:  
[https://packages.ubuntu.com/focal/orthanc](https://packages.ubuntu.com/focal/orthanc)

But, the “/tools/log-level” URI was added in Orthanc 1.6.0, as can be seen in the NEWS file:  
[https://hg.orthanc-server.com/orthanc/file/default/NEWS](https://hg.orthanc-server.com/orthanc/file/default/NEWS)

So, you’ll have to upgrade Orthanc, either by compiling from source, or by using my unofficial Debian repository with the LSB (Linux Standard Base) binaries:  
[https://book.orthanc-server.com/users/cookbook.html#obtaining-binaries](https://book.orthanc-server.com/users/cookbook.html#obtaining-binaries)

Regards,  
Sébastien-