error retrieving studies from an AW

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1

Hello good Morning.

We have the following problem:

We have a 64 slice ct scan connected to a computer running AW 4.2 and an Orthanc Server connected to the computer running AW 4.2

Orthanc version is 1.9 , PostgreSQL 4.0 and storage in AWS S3.

From Orthanc I can retrieve the studies that are stored on the computer with AW, except for one of them.

I attach the log and the print screen in the “jobs” section.

job.png

Could you help me?

thanks

Orthanc.log (35.4 KB)

2

Hello,

According to the Orthanc logs:

E0124 07:33:15.967284 OrthancException.cpp:57] Error in the network protocol: C-MOVE SCU to AET “CCA1785AW” has failed with DIMSE status 0xB000

=> This indicates “Sub-operations Complete - One or more Failures” on your AW server:
https://dicom.nema.org/medical/dicom/current/output/chtml/part04/sect_C.4.2.html

You should check out the logs of AW.

Also, make sure to read the following FAQ:
https://book.orthanc-server.com/faq/proprietary.html

HTH,
Sébastien-

3

Thank you very much for the quick answer. I’m going to investigate the AW logs.