Error retrieving images from Orthanc using Vitrea workstation

Hello,
I’m having trouble retrieving images from Orthanc using Vitrea workstation. The images in Orthanc are in JPEG2000 format (encoded using lua script). The log file gives the following errors:

`
W1126 21:47:04.701222 OrthancMoveRequestHandler.cpp:261] Move-SCU request received for AET “VITREA2”

E1126 21:47:05.593273 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:05.657277 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:05.712280 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:05.791284 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:05.838287 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:05.904291 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:05.959294 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.023297 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.068300 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.106302 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.147305 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.178306 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.217309 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.244310 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.279312 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.311314 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.329315 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.366317 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.412320 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.467323 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.497325 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.530326 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.586330 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.640333 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.691336 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.752339 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.805342 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.858345 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.903348 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.953351 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:06.963351 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.016354 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.025355 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.087358 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.138361 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.196365 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.253368 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.317371 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.351373 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

E1126 21:47:07.416377 DicomUserConnection.cpp:167] DicomUserConnection: DIMSE Failed to send message

`

Hello,

Are you sure that your workstation is able to manage JPEG200 files ?
Do you have the same problem if you try to retrieve another format ?

Regards,

Benoit

Are you sure to have enabled patches specific to Vitrea, by setting to “Vitrea” the fourth parameter describing your modality in the “DicomModalities” section of the Orthanc configuration file?

http://book.orthanc-server.com/users/configuration.html

For instance:

{

“DicomModalities” : {
“vitrea” : [ “VITREA2”, “192.168.x.y”, 104, “Vitrea” ]
}
}

Thanks for the reply. I had no idea there was there was a 4th param for Vitrea. Will test and report back.

Regards,
Rana Asim Wajid

Tried what you suggested. No luck. Same result as before.

Have you checked Benoît’s proposal to try to send a RAW image instead of JPEG2000 image ?

If this is not sufficient, as always, please provide full logs in “–verbose” mode:
http://book.orthanc-server.com/faq/log.html#generating-an-exploitable-debug-log

Also, provide the Vitrea logs.